Clumpi

Terms of Service

Effective October 17, 2026. Last updated October 17, 2026.

Contents

1. About these terms

These terms are an agreement between you and Clumpi (“we”) about using the Clumpi mobile app and website (together, the “Service”). By creating an account or using the Service you agree to these terms and to our Privacy Policy.

2. Eligibility

You must be 13 or older to create an account. If you are a minor, please read these terms with your parent or legal guardian and get their consent before using the Service.

3. Your account

  • Give accurate information and keep your sign-in method safe; anything done with your account is treated as done by you.
  • One person, one account. Accounts may not be transferred or lent.
  • You can delete your account at any time under Me → Account → Delete account, and change your mind within 30 days.

4. The Service

Clumpi lets you record each day’s mood, photo, events and notes with a clay character, and share them with the circles you choose. We keep improving the Service and may add, change or stop features; we will tell you in advance about significant changes that affect you.

5. Your content

  • Ownership. The moods, notes, photos, events and board notes you record (“your content”) belong to you.
  • License to us. You let us use your content as far as needed to provide the Service (for example to store it, convert it for display and show it to the circles you choose). This license cannot be passed on to others for other purposes and ends when you delete the content or your account.
  • Your responsibility. Make sure you have the right to share your content and that it does not infringe anyone’s rights.

6. Your AI-generated character

  • Use a photo of yourself. Upload a photo of you when creating your character; never someone else’s, and never to impersonate anyone.
  • The result. Characters are generated by AI. They may not look exactly like you, and the same photo may give different results each time.
  • Where you can use it. You may use your character in the Service and share its images for personal, non-commercial purposes.
  • How your photo is handled and how long it is kept is set out in section 3 of the Privacy Policy.

7. Circles and sharing

  • Your content is shared only with the circles you choose. You can adjust what you share in each circle or leave a circle at any time.
  • Invite codes and links let people join your circle; give them only to people you want to invite.
  • If someone in a circle shares something inappropriate, report it in the app or email us. We will act promptly and may remove content or disable accounts.

8. Acceptable use

When using the Service you must not:

  • upload or share content that is illegal, sexual, violent, hateful, harassing or infringes others’ rights;
  • create a character from someone else’s photo, or impersonate anyone;
  • harass or threaten other users, or collect their data without consent;
  • interfere with or disrupt the Service, or access it in bulk by automated means;
  • reverse engineer, crack or get around the Service’s security or usage limits;
  • resell the Service or use it commercially without our permission.

9. Intellectual property

The Service’s software, design, character style, icons and trademarks belong to us or our licensors. As long as you follow these terms, we give you a personal, non-exclusive, non-transferable right to use the Service. We may freely use any feedback or suggestions you give us, with no obligation to you.

10. Third-party services

The Service relies on third-party services (such as Apple and Google sign-in, AI generation and push notifications), which have their own terms. The full list is in section 6 of the Privacy Policy.

11. Fees

The Service is currently free. If we introduce paid features, we will first explain clearly in the app what they include, what they cost and how renewal works. They will be charged through the App Store or Google Play, under that store’s payment and refund rules.

12. Privacy

How we handle your personal data is described in our Privacy Policy, which forms part of these terms.

13. Suspension and termination

You can stop using the Service at any time by deleting your account. If you break these terms or the law, we may restrict or disable your account after notice (or without notice where the breach is serious or to protect others). After termination, terms that by their nature should continue (such as intellectual property, disclaimers, limitation of liability, and governing law and jurisdiction) remain in effect.

14. Disclaimer

We work to keep the Service stable and secure, but it is provided as is. We do not promise that it will be uninterrupted or error-free, or that AI-generated results will meet your expectations. The Service is not an emergency or medical tool; if you or someone you care about needs urgent help, contact your local emergency services.

15. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental or consequential damages. This does not exclude liability that cannot be excluded by law, including mandatory consumer protection rules and damage caused by our intent or gross negligence.

16. Changes to these terms

We may change these terms and will update the date at the top. We will tell you about significant changes in the app or by email before they take effect; continuing to use the Service afterwards means you accept them. If you do not agree, you can stop using the Service and delete your account.

17. Governing law and jurisdiction

These terms are governed by the laws of the Republic of China (Taiwan). Disputes arising from these terms or the Service will be heard first by the Taiwan Taipei District Court. This does not affect consumer protection rules that apply where you live.

18. Additional terms for the Apple App Store

If you downloaded Clumpi from the Apple App Store, the following also applies. For the iOS app, this section prevails over anything else in these terms that conflicts with it:

  • These terms are between you and us, not Apple. We, not Apple, are responsible for the app and its content.
  • Your license is limited to use on Apple products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
  • Apple has no obligation to provide maintenance or support for the app.
  • If the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the extent the law allows, Apple has no other warranty obligation for the app.
  • We, not Apple, handle claims relating to the app, including product liability, failure to meet legal requirements and consumer protection claims.
  • If anyone claims the app infringes their intellectual property, we, not Apple, are responsible for investigating, defending and settling that claim.
  • You confirm that you are not located in a country subject to a US Government embargo or designated as a terrorist-supporting country, and that you are not on any US Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

19. Additional terms for Google Play

If you downloaded Clumpi from Google Play, your use is also subject to the Google Play Terms of Service. We, not Google, are responsible for the Android app.

20. General

  • These terms and the Privacy Policy are the whole agreement between you and us about the Service.
  • If any part is invalid, the rest remains in effect.
  • Not exercising a right does not mean we waive it.
  • You may not transfer your rights or duties under these terms without our consent.
  • We will contact you through the app or the email you signed up with.

21. Contact

Questions about these terms? Email support@clumpi.app.